This Order Form Template is used to document enterprise purchases of C4CI Arch. It becomes binding only when completed and signed or otherwise accepted by both parties through an approved contracting process.
1. Parties
| Field | Value |
|---|---|
| Supplier | C4CI Group Belgium BV/SRL |
| Supplier enterprise number | BE 1030.600.254 |
| Supplier registered office | Nieuwstraat 41, 2260 Westerlo, Belgium |
| Customer legal name | To be completed in the executed order |
| Customer address | To be completed in the executed order |
| Customer billing contact | To be completed in the executed order |
| Customer technical contact | To be completed in the executed order |
2. Order Details
| Field | Value |
|---|---|
| Product | C4CI Arch |
| Plan / tier | To be completed in the executed order |
| Environment | Production, sandbox, development, or other agreed environment |
| Start date | To be completed in the executed order |
| Initial term | Monthly, annual, or custom term as agreed |
| Renewal | Auto-renewal, manual renewal, or non-renewal as agreed |
| Billing period | Monthly, annual, or custom as agreed |
| Currency | EUR unless otherwise agreed |
| Payment terms | Net 30 unless otherwise agreed |
3. Scope and Limits
| Item | Purchased scope |
|---|---|
| Organisations | To be completed |
| Users | To be completed |
| Projects | To be completed |
| Connected Azure subscriptions | To be completed |
| Connected repositories | To be completed |
| Scan or event volume | To be completed |
| AI-assisted features | Enabled, disabled, or scoped as agreed |
| Data residency requirement | To be completed |
| Support tier | Standard or custom |
| SLA | None, baseline 99.5 percent monthly availability, or custom |
| Service credits | None unless expressly selected; credits only, not cash refund |
4. Fees
| Fee type | Amount | Billing rule |
|---|---|---|
| Subscription fee | To be completed | Billed in advance unless agreed otherwise |
| Usage fee | To be completed | Billed in arrears or according to product metering |
| Setup fee | To be completed | One-time or waived |
| Professional services | To be completed | Separately scoped if applicable |
| Taxes | Excluded unless stated otherwise | Customer responsible unless law requires otherwise |
Failed metered runs are not billed where the platform marks them as failed.
5. Incorporated Terms
Unless modified by the executed order, the following documents are incorporated:
- Enterprise Master Services Agreement;
- Data Processing Addendum;
- Security Exhibit;
- Support and SLA Policy, if selected;
- AI Addendum, if AI-assisted features are enabled;
- Subprocessor List;
- Privacy Policy;
- Cookie Policy;
- Vulnerability Disclosure Policy.
6. Special Terms
Special terms must be written in the executed order. Examples include custom liability caps, liability-cap floors, confidentiality/security/data-protection super-caps, data residency requirements, support targets, service credits, subprocessor restrictions, professional services scope, customer security requirements, or procurement-specific terms.
No special term applies unless expressly included in the executed order.
Unless the executed order states otherwise, the Enterprise Master Services Agreement applies the default liability structure: 12 months of fees paid or payable with a EUR 10,000 general floor, and a bounded super-cap for confidentiality, security, data-protection, and C4CI intellectual-property indemnity claims.
7. Security and Compliance Attachments
The following attachments may be included where available:
- security questionnaire;
- architecture overview;
- data flow diagram;
- subprocessor evidence;
- penetration-test executive summary;
- insurance certificate;
- business continuity and disaster recovery summary;
- security and privacy incident-response summary;
- AI provider and data-use summary;
- open-source license inventory or SBOM;
- accessibility statement or VPAT where applicable.
8. Signatures
This template becomes binding only when accepted through an authorised signing, checkout, or org-admin acceptance process.
| Party | Name | Title | Date | Signature |
|---|---|---|---|---|
| C4CI | To be completed | To be completed | To be completed | To be completed |
| Customer | To be completed | To be completed | To be completed | To be completed |